Recently the University of Calgary experienced a widespread loss of access to multiple university services due to a cyber security incident involving ‘ransomware’.
Ransomware is malware introduced to a targeted device in which files are encrypted, or locked, and become inaccessible. Perpetrators then attempt to extract payment from the victim in exchange for the keys to de-crypt, or unlock, and recover the files.
The details of the incident have not been released. The media has reported that ransomware was used to block access to key institutional services including email and VPN (remote network access). University of Calgary has subsequently returned to normal operations.
Information Technology Services is actively tracking this event. U of T cyber security practices are being evaluated to determine risk and any additional mitigation actions that can be taken. Concurrently, we recommend that all users follow safe computing practices to reduce the risk of ransomware and all other cyber security risks.
The community may also visit the Top 10 Online Safety Practices article at this link: http://main.its.utoronto.ca/news/top-10-online-safety-practices/
We encourage you to contact your local IT support team if you have additional questions. See this link: http://main.its.utoronto.ca/help-support/