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Monthly Tech Tip

Monthly Tech TipWhen you encounter a suspicious email and seek support from IT, you may be asked to forward the email message along with the Internet Header.  So, what does this mean and how do you do it?

What is an Internet Header?

Internet Header, or more commonly known as “E-mail message header” provides a list of technical details about the message, such as who sent it, the software used to compose it, and the e-mail servers that it passed through on its way to the recipient.  This information is helpful to our security team when investigating suspicious emails.

How to view an email message header in Outlook

View message headers in Outlook 2010 (for PC)

  1. In an open message, click the File tab.
  2. Click Properties.

Select and copy the Header information which appears in the Internet headers box. Paste in the forwarded message.

View message headers in Outlook 2013 (for PC)

  1. Open a message.
  2. Click on the Options Window in the Tags Group

Select and copy the Header information which appears in the Internet headers box. Paste in the forwarded message.

View message headers in Outlook 2016 for Mac / Outlook 2011

  1. Right-click the message within your folder listing.
  2. Select “View Source” from the drop-down menu. A window will open showing the header information of the selected message.

Select and copy the Header information. Paste in the forwarded message.