University of Toronto Logo

Information + Technology Services

Small normal big

EDUCAUSE Top 10 IT Issues 2017

IT community and nonprofit association EDUCAUSE has shared their list of The 2017 Top 10 IT Issues and strategic technologies in higher education. The list is intended to reveal trends and forecasts that affect IT planning.

This year, Marden Paul, Director of Planning, Governance, Assessment and Communications in the Office of the Chief Information Officer, served as the Top 10 IT Issues Panel Member, helping provide feedback to EDUCAUSE on current issues, problems and proposals across higher education information technology.


EDUCAUSE  2017 Top 10 IT Issues support higher education’s focus on student success through four key themes: IT foundations, data foundations, effective leadership, and successful students. Read the feature article, here


Top 10 List Overiew:

  1. Information Security: Developing a holistic, agile approach to reduce institutional exposure to information security threats
  2. Student Success and Completion: Effectively applying data and predictive analytics to improve student success and completion
  3. Data-Informed Decision Making: Ensuring that business intelligence, reporting, and analytics are relevant, convenient, and used by administrators, faculty, and students
  4. Strategic Leadership: Repositioning or reinforcing the role of IT leadership as a strategic partner with institutional leadership
  5. Sustainable Funding: Developing IT funding models that sustain core services, support innovation, and facilitate growth
  6. Data Management and Governance: Improving the management of institutional data through data standards, integration, protection, and governance
  7. Higher Education Affordability: Prioritizing IT investments and resources in the context of increasing demand and limited resources
  8. Sustainable Staffing: Ensuring adequate staffing capacity and staff retention as budgets shrink or remain flat and as external competition grows
  9. Next-Gen Enterprise IT: Developing and implementing enterprise IT applications, architectures, and sourcing strategies to achieve agility, scalability, cost-effectiveness, and effective analytics
  10. Digital Transformation of Learning: Collaborating with faculty and academic leadership to apply technology to teaching and learning in ways that reflect innovations in pedagogy and the institutional mission
*IMAGE CURTESY OF EDUCAUSE