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Good Email Practices

The following are Good Email Practices collated from @ITSUofT “#GoodEmailPractices” Twitter education campaign from April – June, 2016

  • Large attachment to many? Consider placing on a Web site instead, or send a url for downloading.
  • Don’t keep emails for their attachments. Save important attachments to your hard drive.
  • Never give your login credentials, UofT will never ask you for them over the phone or email.
  • Assume that e-mail may be forwarded to third parties and compose messages accordingly.
  • Send UofT matters from a UofT account, e.g. your.name@utoronto.ca / not via personal@emails.com
  • Avoid using UofT e-mail for your other business communications e.g hospitals, charities, government
  • Suspicious e-mail? Best not to click any links, attachments nor reply. Report then junk it.
  • Don’t send sensitive data (credit card info, password) via e-mail unless operationally needed
  • Don’t Reply to All with “Please don’t reply to all.” Only use if it’s essential to all.
  • Send e-mail as required to fulfil operational needs. A call or visit might be effective.