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Backup Services

UTORrecover is the professionally managed backup solution provided by Information Technology Services (ITS). It’s available to any University faculty member or department. Other than the requirement that the client system be on the University’s network, there are virtually no restrictions on the type of hardware, operating system or total amount of data to be backed up.


Protect Your Valuable Data

Backing up centrally makes sense:

Easy – Once the UTORrecover client software is installed on your server and a backup time selected, the rest is completely automated. You’ll never have to worry about managing backup tapes again.

Reliable – The UTORrecover Institutional Backup Service is a Managed Service with dedicated support staff and 7 x 24 monitoring to assist you with any problems and to ensure reliable operation of the equipment and software.

Lower Cost – There is no costly equipment or server software to purchase, manage or maintain.

Offsite Protection – Backups are done remotely, across the University’s backbone network. This means that your backup data is stored in a different physical location from your server. Having your data backed up offsite ensures that your valuable information is protected from any local environmental disasters such as fires, flooding and theft.

Growth Protection – As your backup requirements grow, the service automatically expands to accommodate your additional data — you’ll never run out of tape in the middle of the night!

Technology – You can take advantage of the latest state-of-the-art technology fully tested and expertly configured.


UTORrecover Features

Feature Details
Frequency of Backups Daily – Backups are scheduled to run between 6 pm and 7 am nightly. Full backups are done once per month with incremental thereafter. Other schedules are available. Please contact us for additional information.
Standard Backup Retention Period 30 days – Optional 60 day, 90 day, 180 day and other schedules, including extended archival storage, are available. Please contact us for additional information.
Operating Systems Supported Windows, Solaris, Linux, Netware, MacOS X and many others. Please contact us for specific OS versions that are supported.
File / Directory / Partition / Disk Level Backups and Restores Yes
Length of time to restore a single file Less than 2 minutes (typical). Dedicated resources can be made available for disaster recovery.
Local administrators can initiate recoveries Yes
Client Interfaces Available GUI – Windows, Solaris ; CLI – Windows, Linux, Solaris, MacOS X
Ability to backup multiple systems and multiple disks on a single system in parallel Yes – Parallel backups decrease the overall time required to complete a backup
Raw file-systems supported Yes – Typically used by database applications
Sparse file-systems supported Yes – Typically used by database applications
Pre / Post command execution supported Yes – Useful for shutting down then restarting an application during the backup cycle.
Ability to include or exclude disks / partitions / directories / files Yes – Backup only what needs to be protected.
“Hot” backups of databases such as Oracle and Exchange supported? (Note: this feature may require an extra cost software module) Yes – Automated application management.

 


A Low Cost Solution

With UTORrecover you only pay for the portion of the backup hardware and software you actually use. This cost is significantly less than if you purchased and tried to manage your own backup solution. You also get 24 x 7 monitoring, daily reports and professional support to help resolve any problems you may encounter.

UTORrecover is a cost recovery service. Charges for this service consist of two components: a one-time setup fee to cover the required client license and tape media; and an annual charge to cover your data storage costs, along with the maintenance and operational costs of the hardware and server software.

The table below shows some sample pricing for an individual server of using our standard 30 day data retention policy.

Size (GB)
Host Class

Set-up Charge

Annual Fee
under 25
Small servers and desktop systems
$470
$684
50
Workgroup servers
$520
$768
100
Departmental servers
$620
$966
200
Large servers
$820
$1,272

Additional servers can be added at any time by simply purchasing more client backup licenses; one for each new server (pro-rated annual charges will also apply).

Backup data storage capacity is sold in 25 GB increments. As your data grows, additional backup storage capacity is automatically allocated whenever it is needed.