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ITS Strategic Plan

ITS Strategic Plan Cover image

On July 3, 2018, the Information Technology Services (ITS) division, under the leadership of Chief Information Officer (CIO) Bo Wandschneider, launched the ITS strategic planning process.

The development of the University of Toronto’s ITS strategic plan will focus and guide our efforts to support the university’s academic mission through information technology services. It will inform the vision, goals and objectives, both within ITS and across the university for the next five years. Additionally, the strategic plan (directed by guiding principles) will provide a clear picture of and lead our IT investments in a rapidly evolving environment. In effect, this plan will shape IT@UofT.

The plan is being created with the input of all staff within ITS and key stakeholders from the broader University of Toronto community. The process will be supported by an external facilitator.

The ITS strategic plan, informed by guiding principles, will include:

image of compass


A shared vision informed by our five core values.

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Strategic pillars

Our broad goals to address emergent needs.

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Strategic initiatives

Priorities and achievement targets for the next five years.

Feedback and input

Stay tuned over the coming weeks and months for information on next steps and updates on the strategic planning process. Your participation and input is valued and welcome. Reach out to us with questions and feedback and/or share your thoughts on envisioning the future of IT@UofT (submit form).

Input of staff, partners and stakeholders is critical to the development of the plan. Meetings and focus groups have taken place over the past two terms to gather their valuable feedback. More details on this and additional activities to follow.

photos from ITS strategic planning sessions with all ITS staff, IT leaders, and steering committee

photos from ITS strategic planning community consultations

ITS Strategic Plan Milestones imageClick here to view PDF version.

Stakeholder engagement

Since work on developing the vision began on July 9th, a total of six productive workshops have taken place. To date, approximately 670 IT staff, faculty students and administrators have participated in our community consultation as part of the ITS strategic plan process and have actively participated in creating the vision.

Steering committee

The first session for the University of Toronto ITS strategic plan steering committee met each term to provide guidance and recommendations from an institutional perspective.

Members of the ITS strategic plan steering committee are:

Diane Horton Associate Professor, Teaching Computer Science
Donald Boyes Associate Professor Department Of Geography And Planning
Sean Suleman Director, Human Resources & Workplace Investigations Human Resources And Equity
Jay Pratt Vice Dean Research And Infrastructure
Judith Chadwick Assistant Vice President Research Services Office
Mary Lyne Chief Administrative Officer Rotman School Of Management
Meagan Lau Graduate student iSchool
Steve Bailey Director Academic And Campus Events
Susan McCahan Vice Provost Innovations In Undergraduate Education
Ulrich J. Krull Vice President and Principal University Of Toronto Mississauga
Zoran Piljevic Information and Instruction Technology Services Director University Of Toronto Scarborough

Community Engagement Resources